YES, WE CAN ARRANGE MOVING SERVICES FOR ALL KINDS, OFFICES, WAREHOUSES, BUSINESSES.

THIS IS SUBJECT TO AVAILABILITY, BUT IT CAN BE ARRANGED, EVEN DURING OFFICIAL HOLIDAYS.

YES, WE ALWAYS HAVE MOVERS AVAILABLE AND WAITING FOR YOUR CALL TO MOVE OUT AND HELP YOU WITH YOUR MOVE. HOWEVER, GIVING ENOUGH NOTICE WOULD HELP US ORGANIZE BETTER.

YES, WE CAN PACK YOUR ITEMS AS WELL AS MOVING, YOU CAN HAVE THE PACKING MATERIALS DELIVERED TO YOUR HOUSE PRIOR THE MOVING DATE.

YES, WE ALWAYS HAVE MOVERS AVAILABLE AND WAITING FOR YOUR CALL TO MOVE OUT AND HELP YOU WITH YOUR MOVE. HOWEVER, GIVING ENOUGH NOTICE WOULD HELP US ORGANIZE BETTER.

YES, WE CAN PACK YOUR ITEMS AS WELL AS MOVING, YOU CAN HAVE THE PACKING MATERIALS DELIVERED TO YOUR HOUSE PRIOR THE MOVING DATE.

YES, BE IT ARTWORK OR MUSICAL INSTRUMENTS, NO WORRIES. WE HAVE GOT THE MEANS AND KNOW-HOW TO HELP YOU MOVE EVEN THE MOST FRGILE OF ITEMS.

WE DO NOT TRANSPORT HAZARDOUS MATERIALS, LIVE ANIMALS, PERISHABLE GOODS, AND WASTE.

YES, THE REMOVAL SPECIALISTS WHO WILL CARRY OUT YOUR MOVE HAVE PUBLIC LIABILITY INSURANCE UPTO 10000

YES WE PARTNER WITH SOME STORAGE COMPANIES, YOUR BELONGINGS WILL BE TAKEN TO A SECURE STORAGE FACILITY WITH 2-4 HOUR SURVEILLANCE.

THIS IS A SERVICE THAT WE CAN ARRANGE FOR YOU. KEEP IN MIND THAT FOR THIS SERVICE TO TAKE PLACE, THE PROPERTY HAS TO BE EMPTIED OF PERSONAL BELONGINGS. YOU CAN GET END OF TENANCY CLEANING FROM OUR CLEANING WEBSITE.

IF YOU USE MORE THAN ONE OF OUR SERVICES THEN YOU CAN GET 10% ON EACH SERVICE, EXAMPLE, IF YOU USE MOVING AND END OF TENANCY CLEANING SERVICES TOGETHER THEN YOU WILL GET 10% DISCOUNT ON BOTH OF THE SERVICES.

IT IS IMPORTANT FOR US TO UNDERSTAND THE SCOPE OF YOUR MOVE. THE NUMBER OF BELONGINGS AND FURNITURE, AND ALL. THAT IS WHY WE CAN ARRANGE A CONFERENCE CALL SO YOU CAN SHOW US AROUND YOUR PLACE AND TELL US EXACTLY WHAT SHALL BE MOVED.

RESCHEDULE UPCOMING SERVICE JOBS

YOU CAN CHANGE, THE TIME AND DATE OF AN UPCOMING SCHEDULED JOBS BY CONTACTING OUR OFFICE, YOU CAN DO THAT BY EMAILLING OUR OFFICE AT INFO@HELLOMOVERS.COM.AU. WE DO 12 HOURS NOTICE TO RESCHEDULE A BOOKED JOB. IF YOU CHANGE THE TIME OR DATE IN LESS THAN 12 HOURS THEN ADDITIONAL CHARGE WILL OCCUR.

YOU CAN CANCEL UPCOMING SERVICE JOB BY CONTACTING OUR OFFICE DURING OUR WORKING HOURS OR 24/7 ON OUR LIVE CHAT. YOU CAN ALSO DO THAT BY EMAILLING US AT INFO@HELLOMOVERS.COM.AU THEN WILL EMAIL YOU BACK WITH A CANCELLATION NOTICE.

YOU CAN LEAVE YOUR FEEDBACK ABOUT THE SERVICE YOU HAVE RECEIVED BY CALLING OUR OFFICE. WE ARE ALWAYS HERE TO HEAR FROM CUSTOMERS. YOU MAY ALSO LEAVE YOUR FEEDBACK ON OUR TRUSTPILOT PAGE HELLO SERVICES.

YOU DON’T HAVE TO PAY PRIOR THE SERVICE DAY, YOU CAN MAKE THE PAYMENT ON THE SERVICE DAY. HOWEVER, IF YOU PREFER TO MAKE THE PAYMENT IN ADVANCE YOU CAN DO THAT IN CERTAIN WAYS WHICH IS DESCRIBED IN QUESTION 5

WE ACCEPT VARIES PAYMENT METHODS WHICH INCLUDE:

WE NORMALLY HAVE AVAILABILITY FOR SHORT NOTICE JOBS AS WELL. HOWEVER, WE RECOMMEND YOU BOOK 2 DAYS IN ADVANCE. NOTE: WE CAN ACCOMMODATE SAME DAY AND EMERGENCY JOBS TOO.

ALL OUR RECEIPTS AND INVOICES ARE DONE ELECTRONICALLY, SO AS SOON AS THE JOB COMPLETED YOU WILL GET A RECEIPT TO YOUR EMAIL ADDRESS.

IN AN UNLIKE EVENT OF DAMAGE TO AN POSSESSIONS CAUSED BY US, WE ARE INSURED UP TO $10000.